Booking Terms
1. The Guests may take occupation of the premises after 14h00 on the arrival date set and shall vacate the premises by no later than 10h00 on the Departure date.
2. The number of persons residing on or at the premises shall at no time exceed the maximum number stipulated in the Confirmation of Reservation.
3. A percentage of the rental shall be paid as a deposit (“the rental deposit”) as set out in the Confirmation of Reservation.
4. The Guest shall pay a Breakage Deposit as set out in the Confirmation of Reservation.
5. The Guests shall be liable to pay fees, charges or penalties for breach of the Agreement of Stay as detailed in that contract.
6. The Guests accept that no amount of care or precaution can exclude risks inherent in the rental of the premises or use of its equipment and facilities, and voluntarily associate itself with these inherent risks and indemnify the Owner and/or True Luxury Villas against any risk, liability, loss, claim or proceedings including Claims from any other party’s consequent upon the death, bodily injury or illness of any person, and/or damage to or loss of any property, or due to unlawful conduct by the Guests.
7. The Guest hereby agrees to the following cancellation charges:
7.1. Should the Guest cancel or shorten their reservation for any reason, more than 3 months before the date of arrival, the Indemnified Parties shall retain 30% of the Reservation Costs, as a cancellation charge in respect of cancelled or shortened night’s stay;
7.2. Should the Guest cancel or shorten their reservation for any reason, less than 3 months before the date of arrival, the Indemnified Parties shall retain 50% of the Reservation Costs as a cancellation charge in respect of cancelled or shortened night’s stay;
7.3. Should the Guest cancel or shorten their reservation less than 6 weeks before the date of arrival, for whatever reason, the Indemnified Parties shall retain 75% of the Reservation Costs as a cancellation charge, in respect of cancelled or shortened night’s stay;
7.4. Should the Guest cancel or shorten the rental less than 4 weeks before the date of arrival, for any reason, the full Reservation Cost will be retained as a cancellation fee or be due and payable if not yet paid.
7.5. Any refunds due to the Guest are subject to exchange control approval, if applicable, and bank charges, all of which are for the Guest's account.
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